1. Information We Collect
We may collect the following types of information:
a. Personal Information (Optional Registration): Name, email address, phone number, and password. Verification documents such as citizenship, driver's license, national ID card, or company registration documents. Company details for business users, if applicable.
b. Non-Personal Information: IP address, device type, browser type, and usage data (pages visited, clicks, and interactions). Cookies and similar tracking technologies for analytics and improving website functionality.
c. User-Generated Content: Vehicle listings, rental information, messages, reviews, or other content submitted by users.
2. How We Use Your Information
We use the information we collect to:
- Provide, manage, and improve our services.
- Verify user identity for access to listing and other features.
- Communicate with users about updates, notifications, or support inquiries.
- Analyze usage trends and improve website functionality.
- Detect and prevent fraudulent or illegal activity.
3. Document Verification
Verification documents submitted by users are used solely to verify identity or business ownership.
Documents are stored securely and accessed only by authorized personnel.
ToNepal may reject submissions if documents are invalid, expired, or fraudulent.
4. Sharing of Information
ToNepal does not sell, rent, or trade users' personal information. We may share information in the following cases:
- With service providers who assist in operating the platform (e.g., hosting, analytics, or verification services).
- If required by law, legal process, or governmental authorities.
- To protect the rights, safety, or property of ToNepal, our users, or others.
5. Cookies and Tracking
ToNepal uses cookies and similar technologies to track usage and improve user experience.
Users can disable cookies in their browser settings, but some features may not function properly.
6. Data Security
We implement industry-standard security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.
Despite these measures, no method of transmission over the Internet or storage is 100% secure.
7. Data Retention
Personal information is retained only as long as necessary for verification, account management, or legal obligations.
Users may request deletion of their account and personal information, subject to applicable laws and platform requirements.
8. User Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Correct or update inaccurate information.
- Request deletion of personal information.
- Withdraw consent for processing certain types of data.
- Requests can be submitted via our contact information below.
9. Children's Privacy
ToNepal is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will take steps to delete it.
10. Third-Party Links
Our website may include links to third-party websites or services.
ToNepal is not responsible for the privacy practices of third-party websites.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be effective immediately upon posting, and we encourage users to review the policy periodically.
